One of the best Chipotle franchise place, staff is friendly and patient.
Before I start, I'd like to say I'm normally not petty enough to write a poor review on a restaurant. As someone who works in the service industry, I get it. We all have bad days. But this seems to be a reoccurring theme here. When I walked in the place was empty, which was a shock to me at first considering the chipotle nearest me (rt. 22) is always packed. Now first off, the amount of rice the employee gave me was abysmal. I'm not even exaggerating when I say it was a teaspoon. Then he packed on the beans in three times the amount. I asked if he could please give a little more rice because it just wasnt proportionate. He proceeded to roll his eyes at me and put another tiny teaspoon on the burrito. Then there was the chicken which was burnt to a crisp and drier than California during a drought. I asked for the green tomatillo salsa but he got sidetracked flirting with his coworker. Im not even sure he put it in my burrito. Then i asked for cheese and lettuce. Now throughout most of the order he skimped out on the fillings except the cheese for which he put two giant handfulls in and nearly forgot the lettuce entirely if I hadn't reminded him again because he was too busy chatting up his female coworker. By then end of the order, his female coworker took over and asked if it was a chicken taco because it was so small. Overall my burrito was bland, disappointing, and soggy and the customer service (if you could even call it that) was subpar. Needless to say i won't be coming here again.
Food was good though not as hot as I would of preferred. As far as taste goes it was delicious.
A standard chipotle. Sometimes crowded, but usually enough seating and fast service.
The service is usually fast. The steak isnt made a frequently as the chicken. So sometimes its dry. You can request fresh steak.
Chipotle Mexican Grill is a US Restaurant based in Westfield, New Jersey. Chipotle Mexican Grill is located at 109 E Broad St, Westfield, NJ 07090, USA.
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